Impact of Data Quality of Electronic Health Records on Job Characteristics of Physicians


  • Navneet Kaur Bajwa Research Scholars, L. M. Thapar School of Management, Thapar University, India.
  • Harjot Singh Assistant Professor, L. M. Thapar School of Management, Thapar University,India.
  • Kalyan Kumar De Professor, L. M. Thapar School of Management, Thapar University,India.


Data quality, EHR, India, job characteristics, multispecialty hospitals, physicians


Electronic health records (EHR) have become an integral part of most health care systems. It is promoted as a panacea to many problems in healthcare information management. This study examines the factors affecting data quality of EHR and their impact on job characteristics of physicians with respect to tertiary level healthcare services. Data were collected from 280 physicians of 12 multispecialty hospitals located in seven districts and the state capital in North India (Punjab) with the help of a structured questionnaire. Factor analysis and multiple regression techniques have been employed to analyze data. The study has revealed that factors affecting data quality of EHR are ‘effectiveness’, ‘accessibility’, ‘accuracy’ and ‘timeliness’. It has been concluded that these data quality factors explain a positive variance in job characteristics of physicians using EHR technology.


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